CPE Details

SET TOP BOX SCHEMES, TYPE, PRICE AND TERMS AND CONDITIONS



The Company has following three Set Top Box Schemes:

a) Outright purchase scheme

Sl. No Type of Set Top Box (STB) MRP Rs.
1 Standard Definition (SD) 900
2 High Definition (HD) 1200

General Terms and Conditions :

1. The Company reserves the right to change the price of the STB from time to time.
2. The STB purchased under this scheme is inclusive of taxes.
3. The STB purchased underthisscheme has a warranty of one year, which is applicable from the date of purchase of the STB.
4. The warranty of one year is not valid in case the STB has been tampered with or damaged by the subscriber.
5. The ownership of the STB under this scheme vests with the subscriber.
6. Post the warranty period, the Company reserves the right to charge the subscriber for the repairs as per the rates to be announced by the Company from time to time.
7. In case subscriber requests for relocation of his connection from one location to another, it shall be in accordance with Regulation 14 of The Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulations, 2017.
8. In case of temporary suspension of broadcasting services related to television on request from a subscriber, it shall be in accordance with Regulation 12 of The Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulations, 2017.
9. Any extra remote for STB would be given on payment of Rs. 100/- (excluding applicable taxes, if any) per remote.


b) Rental scheme

Sl. No Type of Set Top Box (STB) MRP Rs. Security Deposit
1 Standard Definition (SD) 500 50
2 High Definition (HD) 1000 75

General Terms and Conditions :

1. The Rental under this scheme is to paid for a period of 3 years.
2. The Monthly rental to be paid is exclusive of Taxes.
3. The STB purchased underthisscheme has a warranty of one year, which is applicable from the date of purchase of the STB.
4. After three years of rental payment, no rent is payable by the subscriber. The Set Top Box shall become the property of the subscriber except the smart card/viewing card.
5. Till last rental is paid, the STB remains the property of the company.
6. Post the term of 3 years, the company reserves the right to charge the subscriber for the repairs as per the rates to be announced by the company from time to time.
7. After the expiry of three years from the date of installation of set top box and payment of all outstanding amount, the entire security deposit shall be refunded to the ordinary subscriber without any deductions.
8. The full security deposit without any deduction subject to any outstanding payment shall be refunded to the subscriber, if he returns the set top box, at any point of time, within a period of three years, provided that the set top box has not been tampered with.
9. In case subscriber requests for relocation of his connection from one location to another, it shall be in accordance with Regulation 14 of The Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulations, 2017.
10. In case of temporary suspension of broadcasting services related to television on request from a subscriber, it shall be in accordance with Regulation 12 of The Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulations, 2017. 12.
Any extra remote for STB would be given on payment of Rs. 150/- (excluding applicable taxes, if any) per remote.


c) BRDS Set Top Box Schemes

The Company reserves right to formulate other CPE scheme in future in line with The Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulations, 2017 and the same shall be intimated to the subscribers as and when they are announced.
















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